Privacy and Cookie Policy

This Privacy and Cookie Policy explains how the Admin Dashboard (“we”, “our”, “us”) collects, uses, and protects information related to riders, orders, and administrative activities. By using the dashboard, you agree to the practices described in this policy.

1. Information We Collect

  • Rider Information: name, email, phone number, profile image, and unique ID (UID).
  • Order Information: customer details, delivery address, payment method, status updates.
  • Admin Activity: login details, actions performed on the dashboard (e.g., rider management, order assignments).
  • Technical Data: IP address, browser type, and usage logs for security and analytics.

2. How We Use This Information

  • To manage and assign orders to riders efficiently.
  • To maintain accurate rider and order records.
  • To ensure secure access to the dashboard.
  • To monitor performance and improve system functionality.
  • To comply with legal and regulatory obligations.

3. Security of Data

We are committed to ensuring that rider, customer, and order data is secure. We use authentication, access controls, and encrypted communication to prevent unauthorized access, modification, or disclosure.

4. Cookies and Tracking

The dashboard uses cookies to enhance your experience and maintain secure sessions.

  • Session Cookies: keep you logged in securely during your visit.
  • Preference Cookies: remember your settings and display preferences.
  • Security Cookies: help detect and prevent unauthorized access.

You may disable cookies in your browser, but some dashboard features may not function properly.

5. Data Sharing

We do not sell or trade rider, customer, or order information. Data may only be shared:

  • With authorized admins for order and rider management.
  • With riders for delivery-related purposes only.
  • When required by law or regulatory authorities.

6. Your Rights

Admins and riders may request to update or delete their personal data stored in the dashboard. Requests can be made via the support team, subject to verification and compliance with legal requirements.

7. Policy Updates

This policy may be updated periodically. All changes will be posted here, and continued use of the dashboard after updates implies acceptance of the revised policy.

8. Contact Information

For questions or concerns about this policy, please contact: